When you create a saved search on Triplebyte, you will also set how often you want to be alerted to new matches for that search. "New matches" are any candidates who are new to the platform or who made their profile visible within the last 2 weeks, and who match that particular saved search's criteria at 90% or higher.
Unlike most other emails where you'll set preferences in your Notifications Center, you will set subscribe/unsubscribe preferences for the Saved Search Alert email directly within the saved search. That's because you may want to associate different preferences for each saved search. For example, you may only want to hear about new junior candidates for an entry-level role once a week, but still want to hear about new senior candidates for a tech lead role every day.
How to change how often you receive an email alert associated with a saved search:
Select your saved search from the drop down menu by selecting Candidates in the left nav bar, clicking the 3 dots next to the Saved Search box, and selecting Manage saved searches:
A popup window will open, displaying all of your saved searches. Select the pencil "edit" icon next to the saved search that you'd like to update the email frequency for:
On the next popup window, you'll see all the details of your saved search. Scroll down and select the email frequency you prefer (daily, weekly, or none), and don't forget to click Save:
Please Note: Current Triplebyte company users must create an account and log in to see the complete Company Help Center. Some general content is visible in logged-out mode, with additional content available for logged-in users. Learn how to set up your Company Help Center account.
If you have additional questions, please let us know.
Screen-only users: please contact Screen Support.
Triplebyte Hire users (Professional & Team): please contact your Account Manager or Company Support.